I would like to give my sincere thanks for the care you have given my dog, Roxy, over the last year.
Being unhappy with the care she was receiving at her former vets I moved her to Abbey at a time when she had developed an oral rumo0ur.
Everyone I have communicated with has been sympathetic, caring and have gone over and above my expectations.
Brian, who was the main vet who took care of her has been nothing but patient with us at this difficult time. He has been open and honest, and I've no doubt has spent extra time beyond what an average vet would take to ensure Roxy received the best care possible.
Sadly Roxy had to be euthanised by Brian a week ago. This was performed at home. Brian, as usual was calm, patient, and empathised with me, whilst remaining professional at all times.
As a result she died in my arms surrounded by those she loved. I'm devastated by my loss but I will never forget how well Abbey vets and Brian took care of her.
I'm eternally grateful.
Amazing! The Dale family & Bear think Mihai is the best also!
Mihai is a real gem of a vet.. he is our Springer Jessie's Evan's Syndrome specialist and also saved our other Springer Stan When he swallowed a cocktail stick and ended up having stomach surgery a month after jessie was diagnosed with Evan's...
absolutely lovely bloke
I had an Appointment at 4.30pm on 14/01/19 for my Bearded dragon Spyro. unfortunately the appointment resulted in putting my lovely boy to sleep. i do not remember the name of the vet or the Receptionist nut i hope from the information i have given you that you can find out who they both are and give them a very big Thank you from me, i was alittle too upset at the time to truely appreciate how caring and understanding and kind they both were. a true credit ti Abbey Vets. Thank you
Emma Louise Goodinson
Abbey Vets are brilliant. The best vets I've ever used because they really do care about the animals they treat. Thank you for always being there whenever I have needed you
Love Abbey Vets, they are the best. I travel nearly 50 miles to use them,
Mihai has been fantastic with our pups. Can't thank him enough!
Your vet Jenny & her colleague did a home visit for us...they were so lovely and efficient and managed our total devastation so well. They were just brilliant in such awful circumstances. Many thanks to them both.
(seen by Jenny and Lisa)
Thank you from me. I was a little too upset at the time to truly appreciate how caring and understanding and kind they both were. A true credit to Abbey Vets. Thank you
(seen by Alin and Amy at Royston)
This is an extremely good vets. We have used the main Dodworth branch as well as Darton and Hoyland branches and have have always received a totally professional but caring service. Recently the vets at the Dodworth branch literally saved our GSD Jake’s life when he suffered a twisted stomach. Many many thanks to Mr Duffy for his incredible surgical skill and Mihai and his team for aftercare that was beyond measure. I have used this practice since the late 1990’s and I do not hesitate in my recommendation.
To all of you in Reception - on the desk and on the phone - whenever we contact you - an appointment - support for crisis - and all the other sad things you have to do - you really are the front line. You are unfailingly courteous, sympathetic and helpful and we are grateful, not just for your support over Milly, but on all the other occasions when you all make a difference.Thank you all.
Anne and John
We would like to thank vet Katie and nurse Sara on the kind and professional way they helped our Suey on her journey over Rainbow Bridge.
We would also like very much to thank Rebecca (Cudworth branch) for caring for Suey after her stroke giving us an extra 2 years. Without Rebeccas help it would not have been possible
Please would you pass on our grateful thanks
Janet and John Burgwin
#FarewellStanley - We would like to thank all the staff at Abbey Vets Barnsley and Wombwell branches for the kindness, care and support shown to Stanley over the years that we have been with them. Having to say goodbye to our beautiful boy last Monday was the hardest thing to do. A special thank you to Brian O Donovan (Vet) who has also shared Stanley's journey with us to the very last moment. #GoodbyeStan #MansBestFriend #Moonstryders #RainbowBridge #StanleyJenkinson
Abbey, you are amazing! You have done nothing but provide 110% care for my cats (and for me!) over the last six years ...
My local Royston branch are simply just brilliant and always have time to listen to me as well as to do their best to manage my appointment times - they go above and beyond the call of duty and are caring, compassionate and understanding...
I’ve recently rescued a small cat with a heartbreaking background of cruelty so as a result she is extremely scared of people she doesn’t know and strange situations; however, Amy, Adele and new vet at Royston, Katie have been just lovely with her and made it so much easier for me to take her ...
Thank you so much for looking after all of us so well ... It is appreciated more than you all know, it really is ...
From Kate Shepherd, Nicholas, Isabella, Tazmin and Renee xxxxx
Katie Layla Lou
Would like to say a massive thank you to all staff for looking after Willow today whilst she was spayed - I've been a nervous wreck and appreciate the call last night to check we were ok for today, the call to say he baby tooth needed removing extra and also a call to advise operation was over - thank you so very much x
Would like to say a massive thank you to the amazing staff at Abbey Vets for looking after my baby today - the have been so efficient, quick, helpful, kept me totally updated and informed - so grateful for the amazing Emma Rayner for being fantastic and looking after me - highly recommend this vets practice as I wouldn't go anywhere else.
This message for Rebecca and Bev at cudworth branch. We would like to thank you both so much for your help and support and the card we received was lovely. it put a smile back on our faces
Scooby will saddley be missed and always in our hearts the house isn’t the same without him
We will be back to abbey vets cudworth as we have just got two shitz shu puppies two sisters we get them in two weeks so teddy and willow will need their injections from our trusted vet Rebecca.
Chris dawn ella and Ava xx
Well I've had my first visit at Abbey vets ( Wombwell branch).I was really impressed by the friendly nurses/receptionists. Excellent advice from the vet-who Sussed me out in seconds that I was an anxious mum. It was interesting watching regular clients drop in and how relaxed the atmosphere was which must be a bonus to pent up pets awaiting their jabs etc. More to the point my guy Kai loved it and doled out kisses to anyone who came for a fuss-even the vet got one while he was listening to his heart. Well impressed and have passed on that message to my friends. Thank you for accepting us.
After being with a vets for decades due to new ownership I decided to move.I spoke to a delightful lady called Rachel at the Wombwell branch who made changing over a breeze. Im bringing my beautiful lab in next Friday for a check over and look forward to meeting everyone. Thanks Rachel for answering my questions and hope to meet you in person soon.
I've had a flash back on face book today and it broke my heart. I can't thank John Penny and Kate enough, 3 years today I've still got my dil after her old vet wanted to put her to sleep and you saved her by employing amazing vets and co-staff to look after a wreck of an owner xxx
Keep going high green Abbey xxxxxx
Hi abbey vets, here we are on our visit tonight to the Deepcar branch where Leo is a regular visitor- thank you for making us feel so welcome
Woofs and wags,
Cressie and Leo xx
Cannot thank all the amazing staff at both Barnsley and especially Hoyland branch who took care and looked after Max.
We thank you from the bottom of our hearts for all you did for him. 💔 xx
Hi, me and Belle visited Royston today, I was very impressed with the helpfulness of the staff, the practice was very clean and the nurse that saw Belle was brilliant. Belle is now sleeping and very happy which means I can now stop worrying about her so thanks again Royston group.
A big thankyou to abbey vets at Barnsley for making this little boy Milo all better again he,s getting back to is old self again xx
Kaz Sexee Red Scanlan
Would just like to say a very big thank you to all the staff at Barnsley branch for taking care of my lovely Otis doggy yesterday....... he's at peace now...... thank you for treating him with dignity and respect. ❤️
Excellent service for my rubie Tuesday FOR her spey and after care. Thank You very much x
Hello Mr D,
My friend's mum came in with her cat Oreo Judd on Wednesday who was severely constipated and had to be admitted. She asked me to tell you that the staff that dealt with Oreo, Eleanor, Mariline and the nurses were all amazing in what she noticed to be a very busy shift. She said that they were all lovely and has posted on facebook about the 'fabulous treatment' they received at Abbey.
Hello I just wanted to say I went to Deepcar Vets yesterday afternoon to pick up my dog and cats prescriptions, the young girl on the reception was so very friendly and helpful with choosing the right flea and worming treatments and was just really lovely. I thought I would tell you as it’s nice to know your staff are doing so well.
Hi, I just wanted to say a BIG thank you to abbey vets and especially to one of your receptionists called Melissa I think. Anyway, about 4 wks ago I found a husky dog roaming up and down west st in hoyland and as it was about 07.30 and I was on my way to work I was at a loss as to what to do with the dog I'd found. I decided to take it to the only kennels I knew at wath which I thought would be open at that time but they didn't want to know so then I went to the vets in wath who refused to take him but they said they could scan him to find out his details but they couldn't tell me where he lived so I could take him back to his owners, what an absurd situation I felt myself in, they wouldn't take him or tell me who's dog it was so I could get him home ! absolutely ridiculous so back in the car he went then we called at the vets in chapeltown but who didn't open until 9. After getting a bit frustrated by it all I sat wondering what to do with him. Do I skin him and make a coat out of him as he'd got some beautiful colours in his fur ? ( only joking ) 🙂 .. do I keep him? Or do I try good old abbey vets at 08.30? abbey vets it was then so I came up to abbey vets to be greeted by a cheerful Melissa who got the ball rolling telling me the ins and outs of how abbey would deal with my furry friend but the thing that put the biggest smile on my face is when she said they could take him off my hands , put him on the pets lost database etc etc etc . WOW !!! THANKYOU ABBEY VETS! It also shows just how caring towards animals you are especially compared to the UNCARING others I tried to get help off. Once again a big thank you to Melissa and abbey vets. Ps, when you move to your new premises we'll be registering our 2 dogs with you. Sorry about the late reply only I've been working away.
I've a fear/noise reactive BC whom is very nervous I didn't even have to explain the vet knew and ignored him and just let him sniff and come to her which was a great start I've seen vets put their arms out and he panics she was so good with him she knew he was stressing out by his body language and his licking – very good.
I am writing this completely heartbroken following the loss of both my adored dogs within the space of a week butI just wanted to say a massive thank you to the team at Hoyland. Over the years the Hoyland branch have provided excellent care and service and I really appreciate it.
I just wanted to say thank you for how brilliant you were with my little dog, Poppy, today. She was limping badly and we were extremely worried as she has surgery last year on both elbows for IOHC. Also she is very timid and hates vets because of her ops. The vet she saw was so helpful and treated Poppy like she was her own. I have filled in your survey but couldn’t do the google review so thought I would just email you instead. I called you at 7.30 this morning and the lady I spoke to was lovely and extremely helpful.
That is why we keep coming back to you, usually at Deepcar.
Thank you so much.
Marianne and Charlie (and Poppy)!
Dear Mr Duffy,
Following your teams care of Storm we feel we must contact you to express our gratitude for all they have done for him.
All the Staff from reception through to the Vets have been excellent. Storm has been extremely ill and as I’m sure you will appreciate it has also been difficult for ourselves. Throughout his care everyone has kept us informed on how he was progressing and the care that he needed.
We can’t thank the Vets enough for their expertise and professionalism and kindness Carmen, Natalie, Rachel, Fran and Steven have been superb , if we have missed anyone out please accept our apologies . They kept us informed daily about his progress and to explain his care and discuss what they believed he required.They gave us time to discuss his care with them and answer our questions. We were extremely impressed with the care they provided and their honesty as to Storm’s recovery.
We visited Storm frequently at the surgery and the reception Staff were very helpful and kind . The nursing Staff kept us informed of his progress and were extremely professional ,knowledgeable and kind to both Storm and ourselves nothing seemed too much trouble .
When we left him we knew he was in safe hands which was a big help to both of us. Each morning the Nurse contacted us to give us an update on Storm’s progress which was extremely helpful and gave us the opportunity to ask questions without us having to ring the surgery this was less stressful for us .
We now have Storm home and he is getting back to his old self he hasn’t yet been discharged but is seeing Carmen on Thursday at your Hoyland Branch . The Staff there have also been excellent they are always helpful , kind and professional and it makes such a difference when you are worried about your pet .
We have used your practice for a number of years and have always received excellent care from all your Staff . We know that you may think that this is the care you expect from your Staff but it’s how that care is delivered and how your pet and yourselves are treated within that care plan . Your Staff , without exception , have been amazing . We have had a wonderful outcome with Storm but had it not been so we would still say that he and ourselves couldn’t have received better care . Thankfully Storm is now recovering well and we cant thank your Staff enough .
Please would you be kind enough to inform your Staff how much we appreciate the care they have provided and that thank you does not seem enough for all they have done.
S & G Meadows